user_klrqo3 We appreciate your concerns as our team of engineers are working on a resolution. We thank you for bringing this to our attention.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for reaching out to us, there was a known issue with all our customers channels telling us they need to subscribe
our back end team was working on that and we got a lot of feedback yesterday that our customers mentioned that everything was resolved and working as it should be
are your channels currently working as they should be now?
user_klrqo3
1 Message
2 months ago
Xfinity can you please give us an update when app will be fixed or I will just subscribe to another service??!!!!
1
XfinityOrlandoM
Official Employee
•
1.4K Messages
2 months ago
@user_268c74
Thanks for reaching out to us, there was a known issue with all our customers channels telling us they need to subscribe
our back end team was working on that and we got a lot of feedback yesterday that our customers mentioned that everything was resolved and working as it should be
are your channels currently working as they should be now?
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0