Visitor
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2 Messages
Why can’t I do a series record for only a single channel?
When you set up a series record, why can’t the system just record from 1 channel? For example I want to record FBI but it finds FBI across all channels instead.
Visitor
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2 Messages
When you set up a series record, why can’t the system just record from 1 channel? For example I want to record FBI but it finds FBI across all channels instead.
XfinitySean
Official Employee
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1.1K Messages
10 days ago
Hi there user_htorv8, thanks for reaching out! When setting up a recording, you should indeed have an option select which channel the series will be recorded on as shown on our support page covering how to Record a series on X1. It should be the second option listed while going through the series recording settings. Is it not showing when you set up a series recording?
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StockBoy
Contributor
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25 Messages
10 days ago
since this forum is for the xfinity stream WEBSITE, i will assume you are using a computer of some kind and a browser to set up a recording. i too have had this same frustration in the past. what i have found is... if you want a "specific channel only" to record for a new series recording, you need to go find that SHOW in the TV LISTINGS, on the CHANNEL you want, and set it up from there. if you have already set that tv show to record via a different route, you may need to delete that series recording first, in order to start over fresh. i have found this "new series recording, only on a specific channel" via tv listing grid method to be most reliable in letting me choose THAT channel to only record future episodes. hope that helps you, and others. :-)
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