Visitor

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1 Message

Saturday, September 13th, 2025

Will not work on my Roku now. Work fine until a couple month ago now nothing!

Ongoing problem with xfinity stream app on Roku, starts to load but never displays the channels. Eventually it says “something went wrong, pleas try again.” Have done all suggested methods for rectifying but nothing works. 

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Official Employee

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2K Messages

1 month ago

@user_pr9jgm I’m sorry to hear of the ongoing issues with your Roku.

Are there any error codes or error messages?

Is the Roku connected to the internet?

Are other devices having the same issue? If you were to watch XFINITY Stream using your mobile phone or the website does it load?

 

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