U

Visitor

 • 

1 Message

Sunday, December 15th, 2024 10:25 PM

Xfinity App freezing

The Xfinity app is freezing up on two TVs in my home. To "correct" it, you have to change the station and go back to the original station, and it will play properly. Then randomly, it will freeze up again, sometimes 5 minutes later, sometimes 20. This began 2 days ago and is very annoying. No other app of these TVs are experiencing this problem.

Official Employee

 • 

1.9K Messages

4 months ago

 

user_7f0dc7 Thanks for reaching out! Have you tried removing the Xfinity Stream app from the TVs, and reinstall it? 

 

forum icon

New to the Community?

Start Here