Visitor

 • 

2 Messages

Monday, October 27th, 2025

xfinity steam from home

I am away from home, and I can stream Sunday night football on my iphone, but I can not on my mac?  The screen just shows 3 dots, and the video never plays.   The fact that I can stream it on my iphone means I have access to the content, right?  Any ideas?

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Visitor

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2 Messages

3 days ago

I got in on my mac about 60 to 90 minutes later!  Can close this post now.

Official Employee

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3.4K Messages

Thanks for reaching out @user_k17u7w! I am happy to hear that started working on your Mac! While you are here, do you have some time to go over promotion options for your plan? We came out with some awesome packages in June. 5 year price lock with no agreement needed, unlimited data and our xFi modem included at no cost. Feel free to send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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