New Poster
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11 Messages
Xfinity Stream App Stuck Loading on Samsung Frame
I've been using the Xfinity Stream app on my Samsung TV for a couple years without problems. The last couple days the Xfinity Stream app has been stuck in the "three dots" purple loading screen an the app never loads.
I tried using the "reinstall" feature on the app thumbnail, but it still got stuck at the loading screen.
I tried unplugging the TV for a few minutes. Still didn't fix the app.
The only thing that worked was uninstalling and deleting the app and re-installing it. That worked *once* and the next day the app went back to being stuck at the loading screen again.
Any ideas?
user_tr50a
Regular Visitor
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25 Messages
2 days ago
Same problem here. Sometimes unplugging the TV for a few minutes fixes it, other times it doesn't.
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user_eb4479
Visitor
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5 Messages
1 day ago
I am having the same issue on 2 different Samsung (32" & 55") smart TV's. I tried deleting the app and reinstalling. Once signed in again, the Stream App works as intended. But, the next time you turn off the TV then back on, same issue. Have reinstall again to be able to watch.
Also, the app had been working for 2+ years with no problems. I was away for a few weeks and came back to it no longer working.
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ToyMatinee
New Poster
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11 Messages
23 hours ago
According to the app info, the xfinity stream app hasn't been updated in 9 months, so I'm not sure what could have changed.
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