1 Message
Xfinity stream doesn't include any channels
Xfinity stream worked until tonight on Roku TV. Tried to watch the Illinois Nebraska game on Fox and it just spun. Removed app, restarted TV (from system menu, as recommended), and reinstalled several times. Repeatedly get message "It looks like your plan doesn't include any channels." When signed in to Xfinity, it shows I do have channels.
XfinityChelseaB
Official Employee
•
1.2K Messages
2 months ago
Hello @user_j9whzo, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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