rzande1's profile

Regular Visitor

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7 Messages

Thursday, October 3rd, 2024 7:22 PM

Xfinity Stream Down - Comcast needs to review the issue

Trying to summarize the many many threads that are popping up

Comcast - There is a clear outage of the Xfinity Stream service. It appears that errors are being found across devices (Phones, Tablets, Roku TV, Apple TV) where you are still able to use cloud recordings but all live tv is inoperative. This seems like a major outage. Can someone please provide an update as to what is happening and if there are any ETAs to bring the service back online?

Regards

[Edited: Personal Information]

Official Employee

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300 Messages

2 months ago

Hi @rzande1 I know there were some issues the other day with the Xfinity Stream app. Are you able to get back onto the app now? If not, one of the best things to try is logging out of the Xfinity Stream app, uninstalling it, clearing cache and cookies of your device and browser, reinstalling it, then logging back in. Please let me know if you are still having issues after trying these steps.

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