Jose_C's profile

Visitor

 • 

5 Messages

Thursday, May 30th, 2024 6:33 PM

Xfinity stream on Firefox macOS Monterey 12.7.5

Hello,

I stream TV online using Firefox, macOS Monterey 12.7.5. I cannot stream live TV. I get the error message:

There was a problem connecting to the video stream. Please try again later.

This is new today, and I noticed the splash scream for Xfinity Stream has been updated.
Streaming does work with Google Chrome.

Is it me, Firefox, Xfinity, or a combo?

Thank you.

Official Employee

 • 

1.1K Messages

6 months ago

Hey Jose_C, thanks for reaching out to Xfinity Support on our forums. Have you tried clearing the cache and cookies of Firefox since the update?

 

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