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Saturday, January 6th, 2024 6:52 PM

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xfinity stream on new firestick

when i go through authorization it says I have successfully logged in but access denied because i am not an xfinity user?? 

Official Employee

 • 

3.8K Messages

11 months ago

Hello @user_e251bi! Thanks for taking the time to reach out to our team on Forums. We appreciate you being a customer with us and for trying to take advantage of our amazing Xfinity Stream app. As an avid user the app myself, I definitely want to assist you with getting it up and running on your end. 

 

For troubleshooting purposes, are you able to access Xfinity Stream on other devices (tablet, phone, or the Xfinity Stream website on a computer/laptop)? 

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