Xfinity streaming live tv only display two channels

When I open the Xfinity steaming app on my phone and laptop and try to watch live tv I only get two channels. ABC and fox. Nothing has changed with my service. I’ve been watching live tv via Xfinity streaming for 2 years. I tried all the standard troubleshooting. Reatarted, uninstalled, reset router, etc. it’s definitely an Xfinity issue.

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XfinityShawn

Official Employee

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1.9K Messages

5 months ago

user_n1cp4v Are you seeing an error code/message when usingthe app?

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U

user_65vi31

Visitor

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1 Message

I have the same issue, just ABC and CBS show up. No error messages. DVR does not show up, as well

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2 months ago

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XfinityNatalie

Official Employee

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389 Messages

Greetings user_65vi31! Thanks for reaching out on our XFINITY Community Forum regarding the similar issue you are experiencing with only receiving two channels through the XFINITY Stream app. We will conduct further research to determine whether this may be linked to a recently identified issue. How long ago did you start experiencing this issue on your end?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 month ago

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Xfinity Stream Website

user_n1cp4v

Xfinity streaming live tv only display two channels

XfinityShawn

user_65vi31

XfinityNatalie

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