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Thursday, September 19th, 2024 2:52 AM

Xfinity support

My Xfinity Stream app suddenly has lost access to local channels such as ABC and NBC ( maybe more ) on an Amazon Fire TV.   They were gone, then back last week, now gone again

Official Employee

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1.9K Messages

2 months ago

Hello user_ctvswh, thank you for reaching out for help with your Stream app issues. I love that app and use it my home a ton, so I get why this is important for you. Are you able to confirm if all of your devices are missing those channels or just one device in particular? Also, are you connected to your home network? As a friendly reminder for next time, please hold off on sending a DM until being requested by an official employee. Sending an unsolicited DM is a violation of our Forum Guidelines.

 

7 Messages

The APP works fine on my phone but ABC and CBS keep dropping on my smart TV's. All 3 of them. Different makes. I use a firestick on these TV's

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