Visitor
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1 Message
Xumo pin
Just like several other people in the forum - no phone number is working. Neither is my purchase pin or parental control pin. I called and got no help. I tried to do the online chat and that didn’t work this is my last hope
XfinitySeth
Official Employee
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1.6K Messages
7 days ago
Howdy user_4rq6u8! I appreciate you dropping by to let us know about the trouble you're having with your XUMO pin because we definitely don't want you to be held back by that and are happy to help 👍 If you have not tried already, please ensure the password is correctly established by following these steps:
If the issue persists, you can change or remove your PIN anytime by selecting Change PIN or Remove PIN in the settings. Remember, the Purchase PIN is required for on-box purchases and may not apply to third-party apps. Please let us know if this helps!
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