Visitor
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2 Messages
1 Ethernet Port stopped working on my xFi gateway modem June 23, 2022
Today our 2 ethernet ports on our xFi gateway quit working. One of them started working again but the other one isn't. We have restarted the gateway and the port worked for 15 minutes then shut off. At a loss!
Accepted Solution
user_4fc73f
Visitor
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2 Messages
3 years ago
Tried that no difference. Had to call in and customer service resolved the issue. Thanks
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CCKrystal
Problem Solver
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385 Messages
3 years ago
Good evening @user_4fc73f! I hope you are doing well and having a great weekend. It is unfortunate to read you're two ethernet ports stopped working. I appreciate the troubleshooting steps you've tried so far. :) Not to worry, our team of experts here on our awesome Communities page can help.
If I may ask, have you tried switching out the ethernet cables if new ones?
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EG
Expert
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113.9K Messages
3 years ago
@user_4fc73f
If you know, would you please share what was done to resolve the problem ?
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