10-second latency spikes to Riot Games (Valorant) - routing issue at Independence, MO node

Hello Xfinity Support,

I have an open ticket regarding latency spikes I'm experiencing while playing VALORANT. The spikes last under one second, reach 90-250ms, and occur exactly every 10 seconds.

I've done extensive troubleshooting:

• Ran PingPlotter traces to Riot's servers

• Confirmed my home network is clean (no Wi-Fi issues, dedicated configuration)

• Contacted Riot Games Support, who confirmed this is a routing issue on Comcast's end

My PingPlotter traces show the problem originates at:
be-7-ar01.independence.mo.indepen.comcast.net
and continues through:
be-2403-pe03.350ecermak.il.ibone.comcast.net

The 10-second pattern suggests either a congested peering link to Riot's infrastructure or a route flapping issue at the Independence node.

I need to speak with someone in Network Engineering or Backend Support who can either:

1. Re-route my traffic away from the problematic node, or

2. Assign me a static IP address to stabilize my route

I can provide PingPlotter data, screenshots, and my correspondence from Riot Games Support upon request.

Thank you for your help.