Visitor
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1 Message
2.4 band not showing - need it for my Tovala oven
I recently purchased a Tobola oven and it’s unable to connect to 5G I need to have my 2.4 G show up in my network. I split bands but it defaults everything to 5G
Visitor
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1 Message
I recently purchased a Tobola oven and it’s unable to connect to 5G I need to have my 2.4 G show up in my network. I split bands but it defaults everything to 5G
EG
Expert
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114.2K Messages
11 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance.
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XfinityRichard
Official Employee
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2.6K Messages
9 days ago
Hi there, @user_wtkt88 Thanks for reaching out to us on the Forums! We know how frustrating it is to try to separate your Wifi bands and get your oven connected. We can certainly go over that with you. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!-Richard
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EG
Expert
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114.2K Messages
9 days ago
@user_wtkt88 @XfinityRichard
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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