Thank you for reaching out here @user_u2l6z5. If you are using an Xfinity modem, you would be able to select that network on your Xfinity app, depending on the modem you have. The WiFi connection between your device and the Wireless Gateway can operate on one of a few channels (if connected to 2.4GHz) or one of a couple dozen channels (if your device supports 5GHz or 6GHz). The XB6 and higher gateways have been upgraded with software that manages advanced WiFi settings automatically to help optimize your home network and provide the best performance possible. If your advanced WiFi settings are visible and your channel settings are set to Auto, your Xfinity Gateway will automatically detect and connect devices using the optimal channel to provide the best WiFi signal at any given time. This selection is based on several factors, including the number of other devices currently using a channel, the distance from the device to the gateway and whether the device is capable of connecting using 5GHz. If you don't see the 2.4 and 5GHz WiFi channel settings (i.e., WiFi Mode, Channel Selection and Channel Mode), it means that these settings are being managed automatically to help optimize your home network and give the best performance possible.
XfinityJohnG
Official Employee
•
1.9K Messages
10 days ago
Thank you for reaching out here @user_u2l6z5. If you are using an Xfinity modem, you would be able to select that network on your Xfinity app, depending on the modem you have. The WiFi connection between your device and the Wireless Gateway can operate on one of a few channels (if connected to 2.4GHz) or one of a couple dozen channels (if your device supports 5GHz or 6GHz). The XB6 and higher gateways have been upgraded with software that manages advanced WiFi settings automatically to help optimize your home network and provide the best performance possible. If your advanced WiFi settings are visible and your channel settings are set to Auto, your Xfinity Gateway will automatically detect and connect devices using the optimal channel to provide the best WiFi signal at any given time. This selection is based on several factors, including the number of other devices currently using a channel, the distance from the device to the gateway and whether the device is capable of connecting using 5GHz. If you don't see the 2.4 and 5GHz WiFi channel settings (i.e., WiFi Mode, Channel Selection and Channel Mode), it means that these settings are being managed automatically to help optimize your home network and give the best performance possible.
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