2.4GHz wifi band option not showing on my devices

user_pnjznz Thank you so much for reaching out for help with your device connecting to the right Wifi channel. By default, your Wifi channels are combined under one network name, and your modem helps manage where your devices connect automatically. If your device is not locating the correct channel, you may need to split your network to help the device connect. In your Xfinity app in the Wifi Details tile, select Edit Wifi settings at the bottom. Split bands would be the bottom option; toggle that on, and you can name both channels for easy identification.