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Sunday, September 8th, 2024 8:51 PM

2.4Ghz won't reconnect.

I need some help to let some of my home devices reconnect to 2.4Ghz band. My network has been split but 2.4Ghz band dies down after a while. I'm very upset for using a chunk of my time on days off several times.

Now 2.4Ghz is visible on the available network list but cannot be accessed.

Official Employee

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1.9K Messages

2 months ago

Hello user_uhsn4x, thank you for visiting our Forum for help with your Wi-Fi band concern. You've come to the right place, and I'll do all I can to help. I'd like to start by making sure we're on the same page. Are you using your own modem or an Xfinity gateway?  

 

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