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Sunday, July 28th, 2024 3:26 AM

7/27/2024 my interent keeps going up and down randomly

internet keeps going out then up then out then up randomly

Expert

 • 

107.1K Messages

4 months ago

First. Check here for official info on any possible local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

1.6K Messages

4 months ago

 

user_wjrfpf Thank you so much for your post on the connection issues you are running into. Are you still having issues since your post? If so when you encounter these issues have you checked your Xfinity app for any alerts or used the troubleshooting option to report an issue? 

 

Expert

 • 

107.1K Messages

4 months ago

@user_wjrfpf 

Were you able to find any outage info ?

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