Visitor

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4 Messages

11/04/2026 11:50 PM

Access Apache web server running on a Windows 7 computer on a Xfinity network in my home

This worked fine until I moved to Colorado and ended up with Xfinity. I can connect via the internal IP address from other computers on my home network but I can't connect from computers that connect using a name I own on a DNS provider that ties the name to the IP address Xfinity assigns to the web server. 

Is there any information I can provide that will help with this?

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Official Employee

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1.7K Messages

7 days ago

Good evening @Ztruker3301. Are you receiving any error messages when trying to connect? 

Visitor

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4 Messages

I just moved so don't have the web server installed right now. Will have it setup in the next few days then I will respond to this. Thank you.

Official Employee

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4.6K Messages

Thanks for those details Ztruker3301, and I hope everything went well with your move, Richard! Have you had a chance to check on this, and what is the status?

 

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Visitor

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4 Messages

I think I need to setup port forwarding but I'm not sure how to do it with the Xfinity modem. I'm pretty sure I did it when I first got here last December but I don't remember how, and it didn't work anyway. Now I need to try again.

(edited)

Official Employee

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4.6K Messages

Thanks for those details. Here are the details on setting up the port forwarding, https://www.xfinity.com/support/articles/xfi-port-forwarding. Let us know how this works or what issues you are having.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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