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user_5uj2og
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Thursday, October 23rd, 2025

Admin Tool access

I received a message from Xfinity that read:

Over the next few weeks, the online Admin Tool accessed via http://10.0.0.1 on your home network will be turned off to help keep your WiFi as secure as possible.
You can now easily manage your WiFi settings and equipment with the Xfinity app.

I need to use the online admin portal every day to switch between firewall settings. I tried going to the app like suggested but the admin feature isn't there. I have to have this feature every single day and have a real situation here. What do I do?

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2 days ago

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user_0b7381

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4 days ago

I have the same problem.  I received the same message from Xfinity and I too want to keep access to the admin tool.  However, the Xfinitiy app does NOT have the "Admin Tool online access" selection under Advanced Settings which, according to Xfinity's website, is supposed to be there.  This is from their webseite:

Allow Admin Tool access (toggle ON)

If you need to access the Admin Tool, use the following instructions to enable access.

  1. Visit the WiFi tab in the Xfinity app.
  2. Select View WiFi equipment and open Advanced settings.
  3. Select Admin Tool online access.    <<<<<<<<<< This does NOT exist in the Xfinity app
  4. Slide the toggle button to Allow Admin Tool access.
  5. Select Save.
  6. Visit http://10.0.0.1 while connected to your WiFi at home. 
    • Username: admin
    • Password: Check the sticker on the bottom of your Xfinity WiFi Gateway.

So, how do we keep access to the admin tool?

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XfinityJamesC

Official Employee

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2.5K Messages

Greetings, @user_0b7381! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this new admin tool access feature. You have definitely come to the right place for assistance.

 

I think the Admin Tool online access toggle was just added to the Xfinity app recently (Ver 5.62.0). When this was first announced, I did not have it on my app either, but there was an update a few days ago that added it. The Advanced Settings tab should have: DMZ, DNS Server, LAN & WAN, Port Forwarding, Xfinity WiFi Hotspot, and Admin tool online access. If you are not seeing all of these options, you may need to update your app version, or log out and log back in to update your access. If this is still missing today, please let up know, and we can look into this for you.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 days ago

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XfinityThomasA

Official Employee

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2.9K Messages

4 days ago

 

user_5uj2og - Thank you for your feedback and for reaching out! I included a few helpful aritcles regarind the admin tool that may benefit you. 

Allow Xfinity WiFi Gateway Admin Tool online access using the Xfinity app
Change your WiFi network name and password with the Admin Tool
Use Bridge Mode on your wireless gateway

 

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BruceW

Gold Problem Solver

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26.9K Messages

4 days ago

@XfinityThomasA wrote: "... I included a few helpful aritcles regarind the admin tool ..."

Perhaps you meant "articles" and "regarding"? And perhaps you missed the line where the poster said:

  • "Select Admin Tool online access.    <<<<<<<<<< This does NOT exist in the Xfinity app"?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

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