Problem Solver
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968 Posts
Admin Tool on Xfinity Gateway option missing from Xfinity App
I have a Xfinity XB7 Gateway that is bridge mode because my house is wired with WAPs. When I go to the Admin Portal at 10.0.0.1 I get the following message:
"Managing your home network settings is now easier than ever. To manage your gateway settings and other features, please download the Xfinity xFi app."
However, in the Xfinity App I do not have an option for ADVANCED SETTINGS per the help article to turn the Admin Portal back on.
- Visit the WiFi tab in the Xfinity app.
- Select View WiFi equipment and open Advanced settings.
- Select Admin Tool online access.
- Slide the toggle button to Allow Admin Tool access.
- Select Save.
So how do I turn the ADMIN Portal back on when the Xfinity App does not offer me the options to do so?
user_lrravg
Visitor
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1 Message
2 months ago
Same issue as well. Please fix this Xfinity…..
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El_Ch13fo
Visitor
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1 Message
2 months ago
Me as well, need to make some changes and these options are not available on the app. Please fix it for me as well
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Tek
Problem Solver
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968 Posts
2 months ago
From my research, the only fix is to do a factory reset and start over. This enables Xfinity Wi-Fi, you can then enable the Admin Portal and then trigger Bridge Mode.
My understanding is this fix is temporary and will revert back to the portal being disabled again.
Xfinity needs to fix it.
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user_6i741g
Visitor
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1 Message
2 months ago
The xfinity app completely [Edited: "language"]. It has no settings whatsoever. IDK why they would disable 10.0.0.1. It is just plain stupid.
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randolf_1
Visitor
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1 Message
23 days ago
xfinity needs to fix this. I use my xb7 in bridge mode and i just wanted to see upstream frequencies to see if im on the path to get docsis 4.0... now i've got to simp it up and use an app... get your [Edited: "Profanity"] together xfinity
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