Assistance with home WiFi

Hello user_79okbm, can you tell us more about your situation? Did something happen in your area (storms, maintenance, etc), have you had any billing issues? Is your modem hooked up and working properly (other than having no wifi)?

@user_79okbm 

First. Check their site for official info on any possible local outages here;

https://www.xfinity.com/support/status 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps