Visitor
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1 Message
Box keeps blinking yellow to go to blinking green
The box is flashing yellow, then Flashes green then goes back to yellow and green again. I’ve gone through all the steps, but it’s still doing it
Visitor
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1 Message
The box is flashing yellow, then Flashes green then goes back to yellow and green again. I’ve gone through all the steps, but it’s still doing it
EG
Expert
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118.7K Messages
6 days ago
First. Is this a new service install / new move-in or an existing one?
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XfinityBillie
Official Employee
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4.2K Messages
4 days ago
@user_icuvz8 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I see @EG has asked a fantastic question to help us determine next steps in troubleshooting. Can you confirm if it is a new installation? Just to clarify, is this a cable box or an Xfinity gateway?
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