Visitor

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1 Message

Saturday, July 25th, 2026 12:34 AM

Cable outage

My Xfinity’s cable consistently loses cable 

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Selected Oldest First

Expert

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119.6K Messages

4 days ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


https://www.xfinity.com/support/articles/check-service-outage 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

(edited)

Official Employee

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451 Messages

2 days ago

Thanks for taking time to post on our Xfinity Community Forums page, @user_262avm. How often are you losing your picture? Do you get an error code or error message?

Expert

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119.6K Messages

2 days ago

@user_262avm 

Were you able to find any outage info on that site or in the app ?

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