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1 Message
Saturday, July 25th, 2026 12:34 AM
My Xfinity’s cable consistently loses cable
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Expert
119.6K Messages
4 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
(edited)
Official Employee
451 Messages
2 days ago
Thanks for taking time to post on our Xfinity Community Forums page, @user_262avm. How often are you losing your picture? Do you get an error code or error message?
@user_262avm
Were you able to find any outage info on that site or in the app ?
EG
Expert
•
119.6K Messages
4 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
(edited)
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0
XfinityAbel
Official Employee
•
451 Messages
2 days ago
Thanks for taking time to post on our Xfinity Community Forums page, @user_262avm. How often are you losing your picture? Do you get an error code or error message?
0
0
EG
Expert
•
119.6K Messages
2 days ago
@user_262avm
Were you able to find any outage info on that site or in the app ?
0
0