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2 Messages
Thursday, March 5th, 2026 1:04 AM
I have no signal to my internet
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Expert
116.4K Messages
1 day ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
83 Messages
3 hours ago
Hello joann47, EG gives you a great example of how to check status in your area. Using the Xfinity app is also a great way to check your area for any downtime. Also, did you try a power cycle (unplug and plug back in) on your gateway?
EG
Expert
•
116.4K Messages
1 day ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityJeffB
Official Employee
•
83 Messages
3 hours ago
Hello joann47, EG gives you a great example of how to check status in your area. Using the Xfinity app is also a great way to check your area for any downtime. Also, did you try a power cycle (unplug and plug back in) on your gateway?
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