joann47's profile

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2 Messages

Thursday, March 5th, 2026 1:04 AM

Can you send a signal to my internet?

I have no signal to my internet

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Expert

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116.4K Messages

1 day ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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83 Messages

3 hours ago

Hello joann47, EG gives you a great example of how to check status in your area. Using the Xfinity app is also a great way to check your area for any downtime. Also, did you try a power cycle (unplug and plug back in) on your gateway?

 

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