Visitor

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2 Posts

Tuesday, April 28th, 2026 2:01 PM

Can't connect 2.4ghz devices

A few days ago, I started being unable to connect 2.4 ghz devices to the internet.  I tried restarting the router, but problem still persists - please assist.

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Visitor

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2 Posts

18 days ago

Should I do a factory reset?   Any advice would be appreciated.

Official Employee

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2.3K Posts

Hi there, @user_a7i287. Thanks for reaching out to us here on the Community Forum and sorry to hear about the trouble connecting with some of your devices. Let's see if we can figure this out. Are you using one of our gateway devices or your own router? 

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