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Saturday, September 30th, 2023 7:23 PM

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Can't enter a password on my laptop

I need help I on entering my wi fi password on my laptop. I tried to enter the password, but it keep saying that the password is incorrect. I need some help.

Official Employee

 • 

1.3K Messages

2 years ago

Hey there, @user_672498! I am sorry to hear about the experience with attempting to connect the laptop. Can you follow these steps to locate and ensure the passwords are correct  https://www.xfinity.com/support/articles/view-change-wifi-password? Please let us know if you still have issues connecting the laptop. 

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