1 Message
CGM4981COM
Comcast Tech installed the CGM4981COM and left without functioning WiFi. First question...what is the name of the WiFi router? I was told it should show up as XFINITY, but I do not see any network under that name on my phone WiFi list. Fortunately, I have my own WiFi router and that works.
Also, the only way to view this part of the page is to decrease zoom to 50%. What's up with that? There is no vertical scroll bar.
XfinityThomasC
Official Employee
•
2K Messages
4 months ago
Hello, @user_4qi5u0 You can follow the instructions in this video to get the CGM4981COM. The name will be located underneath the device when it has not been made private yet.
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