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Monday, July 29th, 2024 4:43 PM

CGM4981COM

Comcast Tech installed the CGM4981COM and left without functioning WiFi.  First question...what is the name of the WiFi router? I was told it should show up as XFINITY, but I do not see any network under that name on my phone WiFi list.  Fortunately, I have my own WiFi router and that works.

Also, the only way to view this part of the page is to decrease zoom to 50%. What's up with that? There is no vertical scroll bar. 

Official Employee

 • 

2K Messages

4 months ago

Hello, @user_4qi5u0 You can follow the instructions in this video to get the CGM4981COM. The name will be located underneath the device when it has not been made private yet. 

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