Changing network name and password on a Now Internet gateway

Thank you @XfinityBenny If I chat with an agent, are they likely to know how I can change my network ID (SSID) and password? I would imagine it may not come up very often. On X1, I was able to do so, but I cannot find where to do it in the app or NOW website. I worry that the assigned ID and password are guessable and perhaps known by previous users. Thanks again.

@wklearning Xfinity offers 24/7 digital support for customers who may be experiencing issues with their NOW Internet service. For help in real-time from an agent, please chat with us for assistance. You can also use the Xfinity app to easily troubleshoot most service issues. I recommend trying to make these changes through the Xfinity App first. If that does not work use the suggested support paths for help.