@user_9ezgbh, have you spoken with the computer manufacturer to get help with this, as there is not much we can do as your internet provider?
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XfinityJon
Official Employee
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1.8K Messages
2 days ago
Good evening user_9ezgbh. Are you currently using any antivirus software?
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EG
Expert
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121.6K Messages
1 day ago
@user_9ezgbh
Go here for assistance: https://www.bleepingcomputer.com/forums/
It's the best virus/malware removal/help site on the internet ! Good luck !
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