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user_u1aaq0
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Saturday, December 13th, 2025 4:38 PM

Concerned about XB8 firewall settings getting changed on reset

This happens too frequently to be a fault and appears to be a default setting for the gateway, when it resets/restarts on command from Xfinity. It continually drops from medium setting, which is where I set it. to low setting, which doesn't provide as much security. Has anyone else noticed this and is it something that should be fixed by mfg or xfinity, so the firewall settings stay where the customer wants it set? TIA

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2 days ago

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XfinityRichard

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2 days ago

Hi there,  @user_u1aaq0 Thank you for reaching out. I definitely know how frustrating that can me. Since it's been a few days since you last posted are you still having trouble?-Richard

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user_u1aaq0

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It's erratic, which really is frustrating, for me, since I worked as an electronics troubleshooter and repairman, as well as computers. I'll keep in touch, though and see if it repeats, through the end of the year. Long time, I know, but I'll get a decent sampling of frequency, over the next two weeks.

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2 days ago

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XfinityMatthew

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Sounds like a plan. This should not be something that changes on a reset. This post will stay open to feel free to check back in with an update later, and we can dig deeper into it if it is a continuing issue.

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2 days ago

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