@user_dko0vh Thank you for stopping in for help with your wifi network not showing on your devices when you try to connect. I would make sure that this is a new modem that your Xfinity app is showing that the modem activated correctly. Once the modem is fully activated using the Xfinity app, the Wi-Fi network name should be available for other devices.
XfinityAmandaB
Official Employee
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2.4K Messages
1 month ago
@user_dko0vh Thank you for stopping in for help with your wifi network not showing on your devices when you try to connect. I would make sure that this is a new modem that your Xfinity app is showing that the modem activated correctly. Once the modem is fully activated using the Xfinity app, the Wi-Fi network name should be available for other devices.
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EG
Expert
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111.6K Messages
1 month ago
@user_dko0vh
Is the "Online" indicator light on the modem/router blinking or lit steadily ?
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