U

Visitor

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1 Message

Monday, May 5th, 2025 7:02 PM

Connecting thermostat to 2.4ghz network

My Lennox M30 Wi-fi thermostat is not compatible with 5 G .  Can I set up my home internet to provide 2.4G for only the thermostat and leave the remaining devices at 5G. 

Official Employee

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2.1K Messages

2 months ago

Hi there, @user_s1ippe I do apologize for the inconvenience you are experiencing. The newer Xfinity Modems do band steer which the modem will automatically connect your devices to the optimal Wifi frequency. You can try going to the Xfinity APP.-Richard

 

  • Sign in to the Xfinity app with your Xfinity ID and password.
  • Navigate to the WiFi section and then to "Advanced Settings".
  • You can adjust the WiFi channel selection or mode for both 2.4 GHz and 5 GHz bands
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