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Friday, January 17th, 2025 3:11 AM

Connection issues

I just hooked up my Xfinity box and for some reason it is not working

Official Employee

 • 

950 Messages

1 day ago

 

Hey there! Sorry your Xbox is not working, we'd love to assist. Are you hardwired or are you connected via wifi? 

 

Expert

 • 

108.1K Messages

7 hours ago

@user_tbxgqf 

Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily or are they blinking ? Did you have the device activated for service yet ?

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