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Friday, September 20th, 2024 2:25 PM

Connectivity problem

So my Internet is out. I did all the steps the x finity assistant told me to do it came back online for a minute and is now out again. Can you help me please?

Official Employee

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1K Messages

2 months ago

Hello there, @user_yf8gia! Thanks for reaching out to us here on the Community Forum! Connection issues can definitely be frustrating, but we can help! If you take a look at the modem, can you tell me what lights are on currently?

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