Continually dropped connection

Hey there user_6e706e did the recommended article from our Xpert help you out? If you've done any testing on your own, those results here will help as well in looking into this. 

No. other ISPs seem to be the solution

Hello @user_6e706e, I see you stated the steps in the article did not work for you. I would be glad to look further into your issue. 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.