Visitor

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1 Message

Monday, May 18th, 2026 12:16 PM

Continuous Outages

Why are we having multiple weekly outages in Midtown Memphis 

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Expert

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118.2K Messages

13 days ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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3.4K Messages

11 days ago

Hello, @user_ccj47x sorry to hear you are having multiple service interruptions. We want to deliver great reliable service. Was the advice @EG provided helpful in determining the reason for these events? They are the best tools to help determine when your service is being interrupted by maintenance or unplanned repairs.

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