Data Usage Spike

I am experiencing the same issue as those cited below. I would like some assistance please in looking into the data usage spike in efforts to not be charged overage fees. I have spoken with the CSA team over the phone multiple times to no avail. I have changed my password and am monitoring the devices connected to my router and none are foreign to my personal use. It seems to have been admitted in a number of other threads this is an internal engineering issue and I was hoping I and others could gain assistance with this.

Here are examples of others having the same issue:

Reddit Forums:

• https://www.reddit.com/r/Comcast_Xfinity/comments/17ieik7/sudden_massive_spike_in_data_usage/

• https://www.reddit.com/r/Comcast_Xfinity/comments/17lweye/weird_spike_in_data_usage/

• https://www.reddit.com/r/Comcast_Xfinity/comments/14eblgf/we_have_exceeded_data_usage_for_the_last_two/

• https://www.reddit.com/r/Comcast_Xfinity/comments/epnhdr/massive_spike_in_data_usage_despite_no_new/

• https://www.reddit.com/r/Comcast/comments/l49ojk/unusually_high_data_usage_all_of_a_sudden/

• https://www.reddit.com/r/Comcast_Xfinity/comments/1741ao8/data_usage_spike/

• https://www.reddit.com/r/Comcast_Xfinity/comments/1ayqczg/insane_data_usage_spike_this_month_when_i_know/

• https://www.reddit.com/r/Comcast_Xfinity/comments/1bhip7q/massive_sudden_data_usage_increase/

• https://www.reddit.com/r/Comcast_Xfinity/comments/1bq0fa8/unexplained_data_usage_spike/

• https://www.reddit.com/r/Comcast_Xfinity/comments/173zyxj/data_usage_spike/

• https://www.reddit.com/r/Comcast_Xfinity/comments/18mb2hv/abnormal_data_usage_spike/

• https://www.reddit.com/r/Comcast_Xfinity/comments/1cadyc0/data_usage_spike/

• https://www.reddit.com/r/Comcast_Xfinity/comments/18rq47l/huge_spike_in_data_usage/

Xfinity Support Forums:

• https://forums.xfinity.com/conversations/your-home-network/sudden-increase-in-home-internet-data-usage/65ca52f43687b45b6ad31a59

• https://forums.xfinity.com/conversations/billing/data-usage-spike/652e0816e05b5f65da02c64b

• https://forums.xfinity.com/conversations/your-home-network/sudden-spike-in-data-usage/65091e84baecdd4ece0656b7

• https://forums.xfinity.com/conversations/your-home-network/sudden-massive-increase-in-data-usage/6564d0071863db460fe80194

• https://forums.xfinity.com/conversations/your-home-network/xfinity-data-usage-spikes-and-breakdown-of-devices/64f5f1b7ce4a2616f4799996

• https://forums.xfinity.com/conversations/customer-service/sudden-spike-in-data-usage/622e94176c4cd02237d45cc0

• https://forums.xfinity.com/conversations/your-home-network/crazy-spike-in-internet-data-usage/6445f727b9339b2013e8ff94

• https://forums.xfinity.com/conversations/customer-service/data-usage-problem/65248627697e8c6b344613b3

• https://forums.xfinity.com/conversations/your-home-network/spike-in-data-use/63a48bae507b4d3af9e0b660

• https://forums.xfinity.com/conversations/your-home-network/data-usage-spike/66044d13e5bf876df645abe0