2 Messages
Dell Laptop Connecting to Pod Instead of Gateway
My home office is in the same room as my Xfinity Gateway. However my computer continues to connect to the Xfinity wifi pod on the far side of the house, which gives me slower internet. This is very disruptive to my work. I've tried "forgetting" my wifi on my laptop, but the issue persists. How can I fix this problem?
XfinityJorge
Official Employee
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1.7K Messages
18 days ago
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user_328bxt
2 Messages
15 days ago
Good morning and thank you for reaching out to help. The laptop usually connects to the Gateway first, then to the pod. It will bounce back and forth between Gateway and pod from there. If I could, I would "dedicate" my laptop to the Gateway to avoid this issue altogether. Unfortunately, Xfinity doesn't offer that solution.
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