3 Messages
DHCP Lease Adjustment
Can someone from Xfinity please increase my router's WAN DHCP Lease time?
I am pretty sure that is the cause of my interruptions as the timing matches. I get dropped roughly every hour and the lease is every 58 minutes. I have tried all new coax,
new router, and local lease time adjustment but I still get dropped the same. The lease seams to change but only between one and two hours. I still can't watch a show without interruptions. Someone told me an engineer from Comcast had to do it but I can't stand being held captive by a chatbot running the same diagnostics I did from my computer. If someone can help me with this, that would be cool. If
not, I guess I'll go HAM Operator from now on.
XfinityChelseaB
Official Employee
•
1.2K Messages
20 days ago
Hello @Canonboy57, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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