U

Visitor

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1 Message

Sunday, June 29th, 2025 4:31 PM

did my internet get slower?

Hello, my internet seems to have gotten slower in the last week. Only getting 1 bar on all my devices when this was never an issue in the past. I don't want to speak to a bot or use a text system to resolve my problem I want a real human to look at my account and give me answers. 

Official Employee

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1.8K Messages

19 hours ago

Hi there @user_ec1epk. Thank you so much for reaching out to us here on our Xfinity Community Forum page. I am sorry to hear that you are experiencing slow internet speeds recently. You are in the right place and we are happy to assist you today. Have you tried to restart your modem?

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