Visitor

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2 Messages

05/24/2026 1:13 PM

Closed

Download speed

I'm paying for !Gig and don't even hit 300M

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

6 months ago

Hello @user_vom4bj Sorry to hear you are not getting your full speeds. What troubleshooting have you performed already? Have we sent a tech out to your location yet?

Visitor

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2 Messages

2 days ago

how do I cancel Disney?

Official Employee

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2.8K Messages

 

user_vom4bj Hello, and thank you for reaching out to our Xfinity Forums for assistance with cancelling Disney. To be sure you and I are on the same page, I'm assuming you are referring to the Disney+ subscription, and not the cable channel. Here are the instructions for cancelling your subscription. Please let us know if you run into any issues. 
 

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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