B

Visitor

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1 Message

Friday, June 20th, 2025 7:47 PM

download speeds

According to my monthly statement, I can expect with some variation, 800 Mbps. Lately, I have been experiencing 5 Mbps during the day with some very minor improvement during the evening. The (Xfinity) router has been replaced, as well as an 8-port splitter at the source. When considering my monthly $$ from Comcast, it is very annoying. If it continues, perhaps I should reconsider Starlink (though I loathe satellite connections.

[Edited: Language]

Official Employee

 • 

2.1K Messages

20 days ago

 

bdemontier Welcome to our community forum. I know how important it is to get the internet speeds you pay for. I will troubleshoot with you today and help you schedule an appointment with a technician if the issue can't be resolved remotely. Are you noticing these slow speeds over a hardwired connection or over WiFi?

 

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