EB7 has no option to switch to WPA3 on my app

I am trying to change my security setting to WPA3 on my EB7 gateway, but it has no option to do so on the app. I only see Open and WPA2.

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EG

Expert

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113.3K Messages

4 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.

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BruceW

Gold Problem Solver

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26.7K Messages

4 days ago

I am trying to change my security setting to WPA3 on my EB7 gateway ...

If you meant Comcast/Xfinity's "XB7" gateway, that device may not be equipped with the WPA3 protocol. https://forums.xfinity.com/conversations/your-home-network/66fc25ef508eb700bea1be8e?commentId=66fed1fae9a03a7424ce7764 says "Certain versions of our XB7 and all of our XB8s support WPA3". Your XB7 apparently does not.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

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XfinityDilary

Official Employee

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2.6K Messages

3 days ago

user_4raxe3 Thanks for posting on our Community Forums. The option should be available on the Xfinity App under Wi-Fi - Wi-Fi Details - Edit Wi-Fi settings - Security Mode. Is this the process you're following? If it's not available there, it means the XB7 does not support it.

Thanks for your help @Again.

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Your Home Network

user_4raxe3

EB7 has no option to switch to WPA3 on my app

EG

BruceW

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XfinityDilary

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