[Edited] overcharge for nothing

Too many outages. Terrible phone service. They advertise as amazing and I yet to see it.

We should be reimbursed for every outage, plus monthly bill cut in half cause that's about all it works, if even that.

[Edited: "Solicitation"]

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user_0iz605

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4 Messages

5 days ago

We should also be reimbursed, for the data and money spent when we go over because we can't use wifi half the time. Multi million dollar company and they can't figure anything. Reimburse us, make us happy customers. [Edited: "Inflammatory"]

(edited)

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XfinityNatalie

Official Employee

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262 Messages

Hi there, er_0iz6! Thanks for posting on our XFINITY Community Forum. It is always our priority to ensure that you are able to enjoy your services with peace of mind. I would love the opportunity to look into this matter further for you. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon. Then, click the "New message" (pencil and paper) icon and type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

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3 days ago

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user_0iz605

[Edited] overcharge for nothing

user_0iz605

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