Regular Visitor
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3 Messages
Enabling Privacy on MoCa Network
Hello,
I just enabled MoCa on my XB7 and installed an adapter in another room for my stepson’s Xbox. Got everything working, but since I’m in an apartment, I don’t know if a PoE is installed on the outside line. Under MoCa diagnostics in the XB7, privacy is disabled.
How can I enable this on my XB7? If I am able to enable this, would I still need a PoE on the outside line? If so, would Xfinity charge me to come out and check?
Thanks in advance for your time!
EG
Expert
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107.1K Messages
2 months ago
AFAIK the Comcast rented gateway devices do not have a MoCA privacy / security feature built in. A PoE filter must be used, and it is they who are responsible for installing one on their side of the line / demarcation point. Therefore there should not be any charge.
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user_939e87
Contributor
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16 Messages
2 months ago
I'm no expert on MoCA but have it installed via stand alone adapters. My understanding is that if there is a PoE filter between the modem/gateway the MoCA data cannot get past the Cable Modem to the outside world. The adapters I have will permit me to assign a password to encrypt data traveling on the MoCA network. I haven't done so because if the PoE filter is doing what it's supposed to, none of my MoCA traffic is leaving my house.
An apartment may be a different kettle of fish though I don't know how the MoCA signal would get from your XB7 to outside your apartment walls if you have a PoE filter between the XB7 and the coax where it enters your apartment. I also don't use an Xfinity gateway but I don't know that there would be any difference between and XB7 and any other MoCA device. If you're concerned about network speed I don't know what speed the XB7's MoCA is. There are several MoCA speed standards. Older devices were limited to 175 mb./sec. or less. More recent devices run around 475 mb./sec up to 2.5 gb./sec.
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EG
Expert
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107.1K Messages
2 months ago
@user_939e87 The type of dwelling makes no difference..It's a standard. Their MoCA implementation doesn't employ any MoCA security... Most other modern third-party MoCA 2.5 retail devices do...
(edited)
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XfinityKrista
Official Employee
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1.5K Messages
2 months ago
Hello @Paseo92, thank you for taking the time to reach out on social media. I'd be happy to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address.
To do so, click on the chat icon located at the top right of this forums page.
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