user_gz79uj Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
EG
Expert
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114.7K Messages
3 days ago
Please describe the nature of your issue in detail right here, but be sure to exclude any personal information.
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XfinityVictor
Official Employee
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1.8K Messages
22 hours ago
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