Visitor
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3 Messages
Ethernet port 2 connection
Hello! We are having issues getting our 2nd ethernet port to connect. Our modem supplier says that our internet provider must activate our 2nd ethernet port. Are you able to assist?
Visitor
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3 Messages
Hello! We are having issues getting our 2nd ethernet port to connect. Our modem supplier says that our internet provider must activate our 2nd ethernet port. Are you able to assist?
EG
Expert
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113.3K Messages
2 months ago
What is the exact make and model number of the device ?
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NoNoBadPuppy
Problem Solver
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729 Messages
2 months ago
Only one of the ports on an SB8200 can be active. Please refer to this thread for more information:
https://community.surfboard.com/sb8200-59/sb8200-ethernet-ports-115
(edited)
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BruceW
Gold Problem Solver
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26.7K Messages
2 months ago
This depends on Comcast/Xfinity. See https://forums.xfinity.com/conversations/your-home-network/arris-surfboard-sb8200-how-to-activate-the-second-ethernet-port/656156b71863db460fe7cf5a.
Also: https://arris.my.salesforce-sites.com/consumers/articles/Knowledge/SB8200-Ethernet-Ports says:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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113.3K Messages
2 months ago
@all
I chatted with a Comcast insider about this last week, and AFAIK, there are only one or two market areas left that still offer the additional IP address feature. I'm going to have them check into this.
(edited)
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XfinityMichaelC
Administrator
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4.5K Messages
2 months ago
Hey, everyone!
Just wanted to drop by and add my two cents! When it comes to additional IPs for residential customers, it has been phased out for our Central and Northeast divisions. However, it is still available for our West division. You can see the divisions on this map:
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Fastfood1
New Poster
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2 Messages
2 days ago
hi I have bridge enabled on the gateway settings and i want to use the "aggregate" set up as my Xfinity Router/Modem has a total of 6 ports, I assume it will allow aggregate set up for my Netgear RS300 which has aggregate assignment port on the back of it. Going into the Xfinity Gateway application, I see a check box [] and it says: Associate Ethernet Port 2 to XFINITY HOME Network
So will aggregate function be enabled by checking the box?
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